Subaru Love Encore
Find out what your new Subaru can do for you.
As you know, vehicles today are very sophisticated. Many of our customers develop more questions after they have the car for a few weeks. Your new Subaru vehicle is engineered with advanced technology to make sure you’re safe, comfortable, and entertained on every drive.
To make sure you’re familiar with these features and to personalize them according to your needs, Subaru created the Love-Encore visit. You’ll have a one-on-one appointment at Romain Subaru with a Subaru Star Delivery Specialist who will answer any questions you have and help you explore and customize your vehicle’s systems.
Just a few of the comments from customers who’ve experienced a Love-Encore visit:
"What a great service this was. I had so many questions, even after reading through the manual. Clayton was friendly, clear about the features, and really made the whole encounter fun as well as informative. I felt more confident about driving and using the special features, especially EyeSight®, which I love."
"Kevin was very patient and we were so impressed not only with him, but also with all the technology available on our new Subaru Outback. The Love Encore training is a wonderful service."
"I think this was an excellent experience. At time of delivery, you are very overwhelmed, and you do not necessarily absorb all the information. Having this two weeks later gave me a chance to focus on what I am interested in, and I was able to drill down to my specific questions and issues at the time of the follow up visit. Great program!"
Contact your Subaru Star Delivery Specialist to learn more or schedule a Love-Encore visit
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Austin Venturi
Love Encore Star Delivery Specialist
austin.venturi@unitedevv.com
(812) 266-2716
Meet Your Subaru Delivery Specialist & Fleet Coordinator Austin has been part of the Romain team for nearly 7 years. He started out selling pre-owned vehicles, worked in the BDC, and now proudly serves as our Subaru Delivery Specialist and Fleet Coordinator. Austin’s focus is making sure every new Subaru owner feels confident and excited about their vehicle. He coordinates our Subaru Love Encore “Redelivery” program — a complimentary follow-up visit where clients can take a deeper dive into their vehicle’s features, learn about MySubaru and STARLINK, and review warranty and maintenance options. These visits can be done in person or over the phone, and as a thank-you for participating, Subaru provides a free gift and makes a charitable donation on your behalf. In addition to supporting new Subaru owners, Austin also manages the arrival, preparation, and delivery of courtesy fleet vehicles for our local business partners. Ready to schedule your Subaru Love Encore appointment? Click below!
The Subaru Star Delivery Specialist, Your Vehicle Technology Expert.
Once you take ownership of your new Subaru, your Romain Subaru Delivery Specialist will schedule a return to the retailer for a Love-Encore visit. This should take place within 14 to 60 days from your original delivery date. This is your opportunity to ask questions about your vehicle’s features and functions. With the help of the Star Delivery Specialist, you will be confident understanding how your vehicle’s technology enhances your driving experience.
Your specialist will explain and demonstrate how to use the systems seen on the right, plus many more, and set them up to work best for you. You will also learn about MySubaru Connected Services and how to enroll. Please note this process may take about 30 to 60 minutes. The Star Delivery Specialist is your go-to contact for all of your technology questions before, during, and after taking ownership.